Política de Privacidad

Being transparent about how we process and collect your personal data

We want you to be able to make informed decisions about how your Personal Data is used and handled. This is why we created our website. To achieve this, we use various methods and procedures to provide you with relevant information on the use of Personal Data.
Where we determine that you require specific details, we will provide this information at the appropriate time.
We are happy to answer any questions you may have and will provide any clarification you need regarding limitations imposed by law. You may contact us by email at: info@acunaltoassets.com

Personal Data will be used solely for the purposes specified in this Policy.

We may process your Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the "Services"), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with any regulatory or legal obligation, and carrying out administrative and business activities that facilitate the delivery and use of the Services.
We also process your Personal Data to better understand your preferences and needs.

To exercise meaningful control over your rights regarding Personal Data:

To help you exercise these rights, we maintain considerable resources. Contact us at any time to request information about your Personal Data. We will modify or delete it, stop using it for specific or general purposes, or transfer the information to you or a third party. We will respond to your requests.

Protect your personal data:

Aunque no podemos garantizar la seguridad completa de sus Datos Personales, sí podemos garantizar que seguiremos empleando diversos métodos y técnicas para mantenerlos protegidos.
Nuestra Política de Privacidad y Seguridad está completa.

1. ¿El alcance?

This Policy describes the types of Personal Data the Company collects from individuals and explains how we process it, share it with third parties, and safeguard it, among other matters.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly or through a combination of additional information we hold or can access.
The Policy defines "processing" as any operation involving the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.
Our services are intended for a general audience and are not designed for use by individuals under 18 years of age. We do not knowingly seek or collect information from anyone under 18, and we do not knowingly permit such individuals to use our services. If we become aware of any information collected from a minor, we will delete it as soon as possible.

2. What personal data do we hold about you?

We collect Personal Data when you access the Service and its channels, or visit our website. In certain cases, we request your Personal Data directly. In others, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving information about you from our third-party partners.

You are not obligated to disclose personal information to the company, and no consequences will follow if you choose not to.

However, you are not obligated to provide any personal data. In certain cases, withholding personal data may prevent us from delivering our Services or prevent you from accessing the website.

4. What Personal Data do we collect? When you visit our website, we collect the following personal data about you:

This includes information about your online activity log, traffic data (including IP address, access date, access time, and access date), the language you used, software failure logs, the type of browser used, and information relating to the device you used. This information is not private information and cannot be used to identify you.
Personal data we receive from you: any personal data you provide at your own choice when connecting with a third-party online trading platform through Us.
Personal information you provide specifically to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.

5. Legal basis and grounds for processing personal data

6. Transferencia de Datos Personales a Terceros

The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, IP address information services, and user experience analytics providers.
We may also share specific Personal Data relating to you with third-party trading platforms at your request. In these cases, we will provide the Personal Data you supply to the relevant third-party trading platforms. Use of your Personal Data will then be governed by those platforms' own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners. This provides the Company with the resources needed to improve and refine the products and services offered to clients.
Where necessary to protect the rights or property of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with prospective investors or buyers, or with lenders to the Company or to any other group company, in connection with such a transaction (including the transfer or sale of assets belonging to the Company or to any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other group company.

7. Cookies y servicios de terceros

We may use third-party services, such as advertising providers or analytics companies, on our website. These companies may also use cookies or other tracking technologies.
Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, remember your preferences, and personalize products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are downloaded temporarily to your device and remain only until you close your browser. Others are persistent cookies, which stay on your device for a set period after you close your browser. Persistent cookies help the website recognize you as a returning user and allow you to return to the site more easily.

Tipos de cookies:

Podemos utilizarlos en función de su finalidad:

ONLINE TRACKING NOTICE
This service currently does not respond to Do Not Track signals.
8. Retention of your personal data

The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where required by applicable laws, regulations, policies, or orders.
We share your information with third-party trading platforms for a period of 12 months. If you agree, we will continue sharing your data for a further 12 months.
We periodically review the Personal Data we hold to ensure it is no longer needed.

9. Transferencias de datos personales a un tercer país o a una organización internacional

10. Seguridad de los Datos Personales

We have implemented appropriate organizational and technical safeguards to protect Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that your Personal Data will remain secure at all times or free from error. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorized third-party access, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data relating to you to third parties, such as public authorities. We cannot control the level of security these third parties apply to your Personal Data in such circumstances.
No transmission of Personal Data over the internet can be guaranteed as completely secure. The Company cannot guarantee the security of any Personal Data you transmit to us online.

11. Hyperlinks to Third-Party Websites

This website contains links to third-party sites and applications. These sites and applications are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by these third-party sites or applications. This Policy does not apply to actions carried out through such sites or applications.
Before accessing any third-party website or application, we recommend that you read its privacy policy. We also advise you to exercise caution when providing your Personal Data to third parties.

12. Changes to This Policy

Before accessing any third-party websites or applications, we recommend reviewing their privacy policies. We also advise against providing them with your Personal Data.

13. Your Rights Regarding Your Personal Information

You have the right to ask us to verify the accuracy of the Personal Data we are collecting about you, to correct any errors, and to delete any Personal Data that is not necessary for Us. You may also restrict the scope of the types of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. You may request to exercise your rights by sending an email to the address indicated below.
Right of Access
The Company may verify the accuracy of the Personal Data being processed about you. Where applicable, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be made available electronically upon request.
The right of access to Personal Data must not conflict with the rights and freedoms of others. If a request would be prejudicial to the rights and freedoms of another person, the Company may refuse to comply with the request or limit its ability to fulfill it.
Right of Rectification
The Company has the right to correct inaccurate Personal Data. You have the right to require that any incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right of Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data is processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company.
This right does not apply where processing is necessary (a) to comply with an obligation imposed by law that must be processed under European Union law or the law of a Member State; or (b) for the establishment, exercise, or defense of legal claims.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict the processing of your Personal Data.
Where you request that your Personal Data be restricted, it may only be retained with your consent, or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are party, you have the legal right to review the Personal Data you have provided to the Company.
You have the right to request that your Personal Data be transferred directly by the Company to another controller, where technically feasible. Your rights under the right of erasure remain unaffected by the exercise of your right to data portability. The right to data portability does not interfere with the rights or freedoms of any other person.
Right to Object
You have the right, at any time, to object to any use of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on these legitimate interests. Where We can demonstrate compelling legitimate grounds for the processing of Personal Data, We may continue to process it unless you can demonstrate that your rights, freedoms, or interests — or the exercise, establishment, or defense of legal claims — take precedence.
In relation to direct marketing, you have the right, at any time, to object to the processing of Personal Data concerning you.
Right to Withdraw Consent
You may withdraw your consent for Us to process Personal Data about you at any time. This will not affect the lawfulness of any processing carried out based on your consent before its withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may lodge an appeal with a supervisory authority established by a Member State to safeguard the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights concerning Personal Data about you, as detailed in this Section 13.
We will provide the information requested under your rights in Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and number of requests. We will notify you of any extension, along with the reasons for it, within one month of receiving your request.
Provided it does not conflict with Section 13 of the law, information requested under your rights in Section 13 will be made available free of charge. If a request is unfounded or excessive, particularly if repetitive, We may charge a reasonable amount to cover the administrative cost of providing the information or carrying out the requested action. We may also choose not to act on the request.
If We have doubts about the identity of the person making the request, the Company may request additional information.